gc66's Privacy Policy
This policy provides a full account of how gc66 collects, uses, stores, and protects your personal information.
Table of Contents
Introduction and Scope
This privacy policy sets out the complete rules governing the exchange of information between gc66 and its users.
gc66 ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. By visiting our website gc66.cam or using any of our services, you are considered to have fully accepted the terms of this privacy policy.
This policy has been drawn up in line with the data protection laws applicable in Bangladesh and international best practices. We believe that your personal information belongs to you, and our responsibility is to handle that information with the utmost care.
This privacy policy applies to all gc66 services — including slot games, live casino, cricket betting, card games, and any other gaming services. If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
We collect certain personal and technical information in order to provide a safe and quality service.
Information You Provide Directly
Information you voluntarily provide when registering or creating an account:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification)
- National ID or passport details (where applicable)
- Mobile number (for service notifications)
- Payment account details (bKash, Nagad, Rocket, bank)
- Preferred language and communication settings
Automatically Collected Information
Information that is recorded automatically when you use our platform:
- IP address and geographic location (up to country level)
- Device type, operating system, and browser details
- Login time and session duration
- Pages visited and links clicked
- Game play history and betting patterns
- Transaction history and amounts
- Cookie and similar tracking technology data
Financial Information
We store the following to process deposits and withdrawals:
- Deposit amounts and dates
- Withdrawal amounts and dates
- Payment method used (bKash / Nagad / Rocket / bank)
- Transaction numbers and reference codes
- Bonus usage history
Financial information is kept secure through SSL encryption.
Communication Information
Information collected when you contact us:
- Live chat conversation records
- Email content and replies
- Details of complaints or suggestions
- Feedback provided to customer support
This information is used to improve our service quality and to resolve disputes.
Purpose of Using Your Information
Collected information is used only for the following legitimate purposes.
Information Sharing and Third Parties
We never sell your personal information. Information may be shared only in the following limited circumstances, and only to the extent necessary.
Payment Processors
Necessary information is shared with our approved payment partners — bKash, Nagad, Rocket, and associated banks — to complete financial transactions. These partners have their own privacy policies and use the information only for the purpose of processing transactions.
Game Providers
Various game providers on our platform — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi — may access certain non-identifying gameplay data to ensure the fairness and technical performance of their games. Your personally identifiable information is not shared with these providers.
Legal and Regulatory Authorities
We may be required to provide relevant information in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such cases, where legally possible, we will endeavour to notify you in advance.
Technology and Service Partners
We have contractual relationships with providers of cybersecurity, cloud hosting, analytics, and customer support software. These partners process information only in accordance with our instructions and may not use it for their own purposes.
Important: We never sell, rent, or exchange your information.
Cookie Policy
Our website uses cookies and similar technologies to improve your experience.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain your login session, verify security, and ensure the integrity of the payment process. You cannot disable them.
Functional Cookies
These cookies are used to remember your preferences — such as language selection and display settings — so that your previous settings are automatically applied on your next visit.
Analytics Cookies
These cookies collect information about which pages are visited most and where users encounter difficulties, helping us improve our service. The data from these cookies is completely anonymous.
Managing Cookies
Most modern browsers give you the ability to control cookies. However, disabling essential cookies may disrupt some important functions of our platform, such as login sessions or the payment process.
Data Storage and Security
We keep your information secure using the highest industry-standard security technologies.
Security Measures
gc66 applies the following security measures:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
- Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
- Two-Step Verification: The option to add an extra layer of security to your account.
- System Monitoring: 24/7 automated monitoring to detect unusual activity.
- Access Controls: Only authorised staff can access your information.
- Regular Security Audits: Periodic reviews are conducted to identify and address vulnerabilities.
Data Retention Period
We retain your information for as long as your account is active. After an account is closed, some information may be kept for a specified period for the following reasons:
- Legal obligations and financial record-keeping
- Dispute resolution and fraud investigations
- Retaining log files for security purposes
Once the designated period has passed, your information is securely deleted or anonymised.
Your Rights
You have certain important rights over your own personal information, and gc66 respects those rights.
Right to Access
You may request to view the information we hold about you. We will respond within 30 working days.
Right to Rectification
If your account holds incorrect or outdated information, you may request that it be corrected. Keeping accurate information is in our interest as well.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Restrict Processing
In specific circumstances you may request that the processing of your information be restricted — for example, while a dispute about the accuracy of the information is ongoing.
Right to Data Portability
You may request a copy of the information you have provided in a machine-readable format, which will be provided where technically feasible.
Right to Object
You may object at any time to marketing communications or profiling. We respect your preferences.
To exercise these rights, contact us at: [email protected] — we will respond to your request within 30 working days. Some verification information may be required to confirm your identity.
Third-Party Links & Services
Our platform may include content from game providers that is governed by their own policies.
gc66's platform features content from various game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. These providers may use their own servers to operate their games and have their own data protection policies.
We are not responsible for the privacy practices of these third parties. We only ensure that your information remains protected while accessing these services through our platform.
Payment partners — bKash, Nagad, Rocket, and the associated banks — have their own privacy policies. We recommend that you read their terms and conditions as well.
Protection of Minors
gc66 is strictly for adults only. Protecting minors is one of our highest priorities.
21+
Our services are intended only for individuals aged 21 or older. We follow an age verification process at the time of registration. If we determine that a minor has created an account, that account will be closed immediately and any deposited funds will be returned.
We do not knowingly collect or process information from anyone under the age of 21. If you believe a minor is using our services, please notify us at [email protected].
Parents can use parental control software to protect their children from online gaming. To learn more about responsible gaming, please visit our Responsible Gaming page.
Policy Changes
We may update this privacy policy from time to time.
gc66 reserves the right to revise this privacy policy in response to improvements to its services, new legal requirements, or changes in business practices.
For any significant changes, we will:
- Send a notification to your registered email address
- Publish a prominent notice on the website
- Update the "Last Updated" date at the top of the page
Continued use of our services after any changes will indicate that you have accepted the updated policy. If you disagree with the changes, you may contact us to close your account.
Previous versions of this policy will be provided upon request.
Contact Us
Contact us for any privacy-related questions, concerns, or requests to exercise your rights.
Privacy Contact
You can send any questions about the privacy policy or requests regarding your data rights to:
[email protected]
In the subject line, write: "Privacy Policy Request"
24/7 Live Chat Support
For immediate assistance, use our 24/7 Bengali live chat service. Our skilled support team is ready to answer your questions at any time.
Response Time: General inquiries are answered within 24 hours, and formal requests such as data access or deletion are handled within 30 business days.